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CQC scandal update

Under pressure from politicians and the press, the CQC has now written to the Department of Health with the names of the managers responsible for bullying CQC staff into suppressing an internal report critical of CQC’s registration and regulation of the Morecambe Bay Maternity Unit which had an unusually high death rate. The Care Quality Commission has named former chief executive Cynthia Bower, her deputy Jill Finney and media manager Anna Jefferson.

CQC has also published the internal report previously suppressed. Click here for the previously suppressed report

Tim Farron, Liberal Democrat MP for Westmorland and Lonsdale, has asked the police to investigate the issue.

Let’s hope the new chairman and CEO can clean up this rotten culture at CQC and gives us an inspection regime that starts to build trust in their judgements.

The new CEO has said they will move away from the generic model where an inspector can inspect a beauty salon one day and a major teaching hospital the next. That will be a good start. I hope they will also improve the training which has been described to me by an Ex-CQC training manager as shockingly bad. He gave me the example of someone working in their call centre being ‘retrained’ as an inspector in a matter of days, and sent out to pass judgement on hospitals and care homes.

We are lucky to have a knowledgeable inspector for Rose Lodge at the moment – many care homes are not so fortunate.

 

 

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